Download the whitepaper: From chatbots to intelligent virtual assistants
When you start to recognise that automation can extend beyond simple tasks, you should investigate Iintelligent Virtual Assistants (IVAs). They are ideal to serve as an accessible interface between non-technical users and complex automated end-to-end processes. By integrating IVAs into your existing systems, you can streamline workflows, elevate user experiences, and scale operations seamlessly.
Our whitepaper covers
- The power of hyperautomation
- What’s the difference between chatbots, intelligent virtual assistants and copilots?
- When is a chatbot or intelligent virtual assistant relevant to you?
- How do you build a chatbot or intelligent virtual assistant?
- Understanding the back-end of IVAs: Large Language Models
- Understanding the back-end of IVAs: Retrieval-Augmented Generation
- Why do we believe in intelligent virtual assistants?
- AE and intelligent virtual assistants: what’s in it for you?
- A few take-aways from our own experience
