Enable smooth customer journeys
for consumers

Deliver high-quality registration and login experiences for your customers, increasing conversions and removing friction from onboarding.

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Join experts from Mediahuis, Okta and AE for an in-depth discussion on overcoming challenges and optimising CIAM solutions, whether you’re building a new system or enhancing an existing one.

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AE works with well-known 
companies 

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A customised methodology to streamline customer identity and access management

In today’s digital-first world, customer expectations are higher than ever. A smooth, secure login experience is crucial to differentiate your brand and foster long-term loyalty. Our B2C CIAM solutions ensure frictionless onboarding, personalised experiences, and robust security.

By integrating advanced identity technologies, we centralise user data to help creating a unified 360-degree view of your customer, enhance user journeys, and drive conversions. 

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Do these challenges sound familiar?

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High drop-off rates due to lengthy sign-up forms

Complex and time-consuming registration processes frustrate users, leading to abandoned signups and lost revenue opportunities.

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Poor user experience due to complex password requirements

Strict password policies and frequent resets create user friction, increasing frustration and decreasing engagement.

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Different login methods & solutions across multiple channels & brands 

Customers are forced to remember different credentials for various platforms, leading to inconsistent experiences and reduced retention.

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No self-service capabilities for profile & preference management 

Customers struggle to update their own accounts, leading to support overload and frustration with the brand experience.

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Lack of speed to deliver your roadmap & meet evolving customer expectations

The integration of advanced functionalities like passwordless authentication, social login, or adaptive MFA often delays the roadmap due to complex development cycles and integration challenges. 

We deliver an end-to-end-solution

We go beyond the mere implementation of a solution. It starts with a good strategy and an optimal architecture, and ends with a seamless integration with other applications and support after implementation. We can guide and support you in every step.

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We understand your ‘bigger picture’

A CIAM solution does not stand on its own; it must support your digital strategy and integrate seamlessly with other IT-solutions. Because AE has a broad expertise, we can help identify dependencies and integration points in your broader landscape and offer solution

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We can use re-usable assets

With our reusable assets—such as the CIAM API, customer support interface, data migration engine and data import/export module — we deliver complementary services and features without compromising the core authentication and authorisation processes.

What’s in it for you? 

 CIAM can offer very tangible benefits for both business and IT, ranging from improved security and compliance to better customer experiences and more efficient marketing & sales efforts.

Improved customer experience

Offer smooth registration, login, and personalized interactions to keep customers engaged and drive loyalty.

Enhanced security and trust

Safeguard customer accounts with strong authentication like multi-factor authentication (MFA), passwordless authentication, adaptive risk-based authentication, biometric authentication and single sign-on (SSO).

Valueable marketing insights

Centralise user data for better targeting, personalised campaigns and offerings, and actionable insights that boost conversions.

Cost-efficient IT operations

Streamline your Identity management offering by using pre-built APIs, SDKs, and reusable components. These tools accelerate feature deployment, reduce development overhead, and ensure a faster time-to-market for innovative capabilities.

Simplified compliance management

Effortlessly meet data privacy regulations with features like consent management and transparent data storage.

We have done this before

Explore our client success stories as they share their real challenges and the practical solutions we developed together. 

Why AE? What makes us different?

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We deliver an end-to-end solution

Doing CIAM right, is going beyond the mere implementation of a solution. It starts with a good strategy and an optimal architecture, and ends with seamless integration qith other applications and support after implementation. We can guide and support you in every step.

Bigger_picture

We understand your ‘bigger picture’

A CIAM solution does not stand on its own; it must support your digital strategy and integrate seamlessly with other IT-solutions. We can help identify dependencies and integration points in your broader landscape and offer solutions.

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Post-implementation support

A CIAM project does not end after the implementation of the platform. We can provide monitoring and ongoing support to adapt the platform and processes to evolving business needs, security trends & industry demands.

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We fast-track your CIAM solution

We focus on delivering a minimum viable product (MVP) of your CIAM solution within 60 days and ensure a quick and comprehensive support from start to finish. 

Our technology partners

As an independent implementation and advisory vendor, we have experience working with a variety of platforms. Over time, we’ve built strong partnerships with Okta and Microsoft. Depending on your strategy and use cases, we position these solutions differently, enabling us to recommend the most suitable platform for your specific needs.

 

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Okta

Okta CIC stands out as a leading CIAM solution by offering robust security, scalability, and user-centric experiences. It offers extensive tools and documentation, making it easy for developers to customize and deploy identity solutions tailored to your needs, which aligns perfectly with our core business and the way we work with our customers.

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Microsoft

For much of our core business, the Microsoft ecosystem is AE’s foundation. By choosing Microsoft Entra External ID and B2C, your business gains a trusted, secure, and scalable platform that seamlessly supports digital transformation, especially when Microsoft technologies are integral to your strategy.

How we work

With over 400 consultants, we have a lot of expertise on offer, spread over many domains.

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App Development

Leave the development of your digital solutions in the capable hands of our digital studio.

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Digital strategy

Navigate the complexities of the business landscape with insightful guidance to you optimise your digital strategy.

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Inspiration

Fuel your business with creativity and innovation by getting external insights and fresh and inspirational ideas.

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IT consultancy

Gain strategic insights and lean on the technical expertise of our experts to optimise your technology investments.

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IT Team & Extension

Enhance your IT capabilities with a team of our skilled professionals to complement your in-house talent.

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Managed Services

Experience peace of mind while we manage and secure all aspects of your IT infrastructure.

 

Enough about us,
let’s talk about you

Let us know what we can do for you? We are ready to listen to ensure you stay ahead of change!

 
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Armin Van de Vloet
Business Development Manager CIAM

Discover our other solutions

Let us aid you across all these fields

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Streamline customer identity & access management in B2B

CIAM for B2B

The "C" in CIAM stands for customers, but in B2B this means the users are typically employees or subsidiaries. Our CIAM solution is able to handle this extra layer of complexity.