Streamline customer identity & access management in B2B

Revitalise legacy applications to boost performance, reduce costs, and stay competitive in a rapidly evolving digital landscape.

From login to loyalty

Customer interactions often begin at a simple login box, making it a cornerstone of user experience and brand loyalty. But how can CIAM help with that?

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AE works with pioneering 
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    A customised methodology to streamline customer identity and access management

    The "C" in CIAM stands for customers. But in B2B, this becomes more complex, as customers are typically employees or subsidiaries of other companies. This scenario introduces additional complexity to CIAM solutions, underlining the importance of a well-defined strategy and methodology

    To find the right balance, we developed our own methodology that helps us deliver a minimum viable product (MVP) of your CIAM solution for B2B within 60 days.

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    Do these challenges sound familiar?

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    Managing the identity lifecycle of your customer is cumbersome

    You aim to transform registration and onboarding into a user-friendly, hassle-free experience that's increasingly self-directed.

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    You struggle to offer self-service consent management

    You want your customer's employees or users to be able to effortlessly manage their own personal data.

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    Your login experiences aren't seamless

    You want users of your customers to be able to log in through their own identity system.

    How we help

    Our approach focuses on delivering a minimum viable product (MVP) of your CIAM solution within 60 days. We have several hands-on services and tools to help us do that.

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    AE CIAM

    We have developed our own assets on top of existing CIAM platforms. AE CIAM is the perfect blend, empowered by Microsoft Entra ID (formerly Azure AD) and Okta.

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    Delegated Access Management

    We offer Idence - a building block that accelerates your CIAM solution, as it features a user-friendly portal that presents a clear overview of roles and customers, empowering them to manage access for their users efficiently.

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    Reusable Assets

    We've developed multiple reusable components designed to accelerate the integration of your CIAM solution into your existing landscape. These components include ready-to-use dashboarding and monitoring features.

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    AE CIAM API

    We can integrate CIAM with government identity services (CSAM) and Itsme®. And with Idence, we bring a kickstarter for your self-service and access delegation features. 

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    AE CIAM Observability

    We offer real-time monitoring of your entire solution, providing you with a constant overview of all activity.

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    AE CIAM Data Export 

    With our data export functionality, we make it easy to export data in different formats.

    What’s in it for you? 

    CIAM can offer very tangible benefits for both business and IT, ranging from improved security and compliance to better customer experiences and more efficient marketing & sales efforts.

    Self-service options

    Customers can update their account profiles through self-service features, process transactions, retrieve information, and manage data privacy settings at any time.

    Unparalleled scalability

    You will be able to anticipate surges and dips in customer registrations and activities. You get support for various operating systems and environments like cloud and hybrid infrastructures.

    Streamlined onboarding

    You get streamlined onboarding processes for tenant organisations and users, which ensures high scalability and low administration effort.

    Better data and account security

    Our CIAM platform provides security features that safeguard both data and account access. Secure login procedures reassure customers that they are safe using your services.

    Compliance with privacy regulations

    Privacy compliance is a critical aspect of any company handling customer data and an essential part of any online business. CIAM solutions can be tailored to meet all regulatory requirements and provide tools for managing a customer’s consent to give them an understanding and control over their consent.

    We have done this before

    Explore our client success stories as they share their real challenges and the practical solutions we developed together. 

    Why AE? What makes us different?

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    We deliver an end-to-end solution

    Doing CIAM right, is going beyond the mere implementation of a solution. It starts with a good strategy and an optimal architecture, and ends with seamless integration qith other applications and support after implementation. We can guide and support you in every step.

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    We understand your ‘bigger picture’

    A CIAM solution does not stand on its own; it must support your digital strategy and integrate seamlessly with other IT-solutions. We can help identify dependencies and integration points in your broader landscape and offer solutions.

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    Post-implementation support

    A CIAM project does not end after the implementation of the platform. We can provide monitoring and ongoing support to adapt the platform and processes to evolving business needs, security trends & industry demands.

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    We fast-track your CIAM solution

    We focus on delivering a minimum viable product (MVP) of your CIAM solution within 60 days and ensure a quick and comprehensive support from start to finish. 

    Our technology partners

    We are an independent services & solutions provider who can work with most technology platforms and solutions. But we do have strong partnerships with some of the biggest names in the business.

    How we work

    With over 400 consultants, we have a lot of expertise on offer, spread over many domains.

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    App Development

    Leave the development of your digital solutions in the capable hands of our digital studio.

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    Digital strategy

    Navigate the complexities of the business landscape with insightful guidance to you optimise your digital strategy.

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    Inspiration

    Fuel your business with creativity and innovation by getting external insights and fresh and inspirational ideas.

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    IT consultancy

    Gain strategic insights and lean on the technical expertise of our experts to optimise your technology investments.

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    IT Team & Extension

    Enhance your IT capabilities with a team of our skilled professionals to complement your in-house talent.

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    Managed Services

    Experience peace of mind while we manage and secure all aspects of your IT infrastructure.

     

    Enough about us,
    let’s talk about you

    Let us know what we can do for you? We are ready to listen to ensure you stay ahead of change!

     
    Lieven_1
    Lieven_1
    Lieven Hermans
    Director CIAM

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