Improve your customer's digital experience with CIAM

Make sure your customers get a secure and seamless digital user experience, by centralising user data and authentication processes.

    CIAM, a perfect business enabler

     

    Improved customer experience 

    With seamless login, personalised user experiences, and customers that can manage their own profiles and settings, you improve their experience. What do you think that does to customer loyalty? 

    Valuable marketing insights & customisation

    CIAM allows marketing to gather valuable data to set-up custom user journeys and targeted marketing campaigns, while giving users maximum transparency via consent management.

    Relevant cost savings

    A unified CIAM system reduces the need for multiple identity management solutions, lowering IT expenses. Streamlined processes and improved customer support lead to cost savings and an transparent total cost of ownership.

    Enhanced security

    Robust authentication and single sign-on (SSO) reduce the risk of unauthorized access, while complying with regulations is easier thanks to managing customer data securely and transparently. Together with integrated fraud detection you get an overall upgrade in data security. 

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    Do these challenges sound familiar?

    Login

    Login methods for different applications or websites are not unified

    You want single sign-on across all your services and/or applications and an integration with social logins.

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    Customer data is not qualitative enough for marketing and sales

    You want to improve the quality of your customer data and gain valuable insights that help you improve customer experience.

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    You struggle to offer customer self-service management

    You want your customers to manage their own personal data effortlessly.

    AE CIAM: platform & expertise

    Over the last years, we have developed our own assets on top of existing CIAM platforms.  AE CIAM provides you an overall solution, activating your Identity strategy and fine-tuned towards your business goals, while powered by Microsoft Entra ID or Okta. We deliver you a customised CIAM solution that perfectly fits your needs and is able to function in both B2C and B2B environments.

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    Find out more about our CIAM solutions

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    Enable customer journeys for consumers in B2C

    CIAM for B2C

    The quality of your registration and login procedures will greatly influence user engagement and brand loyalty. Our CIAM solution finds the right balance between business, IT and compliancy.

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    Streamline customer identity & access management in B2B

    CIAM for B2B

    The "C" in CIAM stands for customers, but in B2B this means the users are typically employees or subsidiaries. Our CIAM solution is able to handle this extra layer of complexity.

    Our technology partners

    We can work with different technologies and platforms, but we have some strong partnerships with market leaders in CIAM solutions. 

    Okta

    The Okta platform is extensible, easy-to-use, neutral, and works with your existing solutions, so you're free to choose the best technology for now and the future.

    Microsoft Entra ID

    The Microsoft Entra ID cloud identity and access solution is one of the leaders in the market for managing directories, enabling access to applications, and protecting identities.

    We have done this before

    Explore our client success stories as they share their real challenges and the practical solutions we developed together. 

    From start to finish

    We can work with different technologies and platforms, but we have some strong partnerships with market leaders in CIAM solutions. 

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    Minimal viable product

    After an initial discovery phase, we will implement a minimal viable product (MVP) within 60 days. A promise we can keep thanks to the combination of our proven methodology and our own custom-made CIAM solution, that is built on top of proven technology.

    Integration

    Integration

    A CIAM solution does not stand on its own: it must support your digital strategy and integrate seamlessly with other IT-solutions. Our multidisciplinary teams support you from start to finish.

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    Ongoing support

    CIAM does not end after the implementation of the platform. We provide ongoing support to adapt your CIAM solution to evolving business needs and industry demands.

     

    Enough about us,
    let’s talk about you

    Let us know what we can do for you? We are ready to listen to ensure you stay ahead of change!
    Hermans

    Lieven Hermans
    Director CIAM

    Discover our other expertise

    Let us aid you across all these fields

    Applications

    Applications

    Develop new digital solutions and improve application quality, security and integration.

    Building

    Business & IT architcture

    Go for seamless integration and optimised performance by optimising your business and IT architecture.

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    Cloud & platform engineering

    Tailor your platforms and cloud solutions to your business needs.

    Database

    Data & AI

    Unlock the value of your data, create data products and become a data-driven organisation.

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    Digital talent & organisation

    Empower your employees to thrive in an everchanging digital world.

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    Digital Strategy & innovation

    Define your digital strategy, translate it into actions and discover new business opportunities.

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    Hyperautomation

    Boost productivity by automate your documents flows and processes with the help of AI.

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    Software quality

    Develop products with guaranteed quality faster and with less costs, by fostering a quality mindset.