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Improve your customer's digital experience with CIAM

Deliver a secure, compliant and seamless experience to your customers by centralising your authentication, authorisation and user identity data.

CIAM, the perfect business enabler

At the core of today’s digital interactions lies Customer Identity & Access Management (CIAM)
— a vital driver of security, user experience, and scalable growth. Whether you serve B2C or B2B audiences, CIAM underpins every stage of the customer journey, from frictionless onboarding to seamless logins.

By leveraging our strong partnerships with Okta and Microsoft, we deliver bespoke CIAM solutions designed to match your unique vision and identity strategy. Over the years, we’ve developed reusable assets that complement Okta Customer Identity Cloud (CIC) and Microsoft Entra External ID, giving you an end-to-end solution to transform user engagement. 

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Do these challenges sound familiar?

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Login methods for different applications or websites are not unified

You lack important functionalities such as SSO, multi-factor authentication and passwordless authentication, causing user frustration.

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You risk security breaches due to basic authentication

Avoid increasing threats like credential stuffing, phishing, and account takeovers by not solely relying on username password authentication.

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Experiencing performance issues & lack of scalability

Your current identity solutions struggle to handle increased demand, leading to downtime, slow response times, and poor user onboarding.

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Administration processes are too resource-intensive & time-consuming 

Customers and partners are unable to manage their own accounts, leading to increased support tickets and operational inefficiencies.

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Struggling to meet evolving regulations like GDPR

Your organisation struggles with evolving regulations like GDPR, inevitably leading to costly compliance gaps and substantial resource drain.

Our methodology

Over time, we have developed a tailored implementation methodology adaptable to various collaboration models, including advisory, co-creation, and end-to-end implementation. This approach emphasizes small, incremental steps, enabling agile execution and delivering immediate business value.

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Minimal viable product

Following an initial discovery phase, we will deliver a minimum viable product (MVP) within 60 days. This commitment is made possible by our proven implementation methodology and the use of reusable assets built on top of trusted, industry-leading technology

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End-to-end implementation and integration

A CIAM solution does not stand on its own; it must align with your digital strategy and integrate seamlessly with your IT ecosystem. Our multidisciplinary teams guide you from start to finish, ensuring support beyond the boundaries of the CIAM technology itself.

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Ongoing support

CIAM does not end after the implementation of the platform. We provide ongoing support to adapt your CIAM solution to evolving business needs and industry demands.  

Find out more about our CIAM solutions

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Enable seamless customer journeys for consumers 

CIAM for B2C

The quality of your registration and login procedures will greatly influence user engagement and brand loyalty. Our CIAM solution contributes to create a 360-degree view of your customer, omnichannel access, frictionless onboarding, better conversion rates; you name it. 

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Streamline Identity Management for end-users in B2B

CIAM for B2B

For B2B use cases we typically serve login-services for partners, suppliers and other external users. CIAM for B2B scales to support complex ecosystems, streamlines partner/client onboarding and provides insights for personalized services. 

Our technology partners

As an independent implementation and advisory vendor, we have experience working with a variety of platforms. Over time, we’ve built strong partnerships with Okta and Microsoft. Depending on your strategy and use cases, we position these solutions differently, enabling us to recommend the most suitable platform for your specific needs.

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Okta

Okta CIC stands out as a leading CIAM solution by offering robust security, scalability, and user-centric experiences. It offers extensive tools and documentation, making it easy for developers to customize and deploy identity solutions tailored to your needs, which aligns perfectly with our core business and the way we work with our customers.

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Microsoft

For much of our core business, the Microsoft ecosystem is AE’s foundation. By choosing Microsoft Entra External ID and B2C, your business gains a trusted, secure, and scalable platform that seamlessly supports digital transformation, especially when Microsoft technologies are integral to your strategy.

We have done this before

Explore our client success stories as they share their real challenges and the practical solutions we developed together. 

What makes us different 

We can work with different technologies and platforms, but we have some strong partnerships with market leaders in CIAM solutions. 

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We deliver an end-to-end solution

We deliver an end-to-end solution that goes beyond mere implementation, starting with a robust strategy and optimal architecture. It ends  with seamless integrations and ongoing support, ensuring you have everything required for a fully functioning CIAM package.

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We understand your ‘bigger picture’

A CIAM solution never stands alone—it supports your digital strategy and integrate seamlessly with other IT solutions. Our multidisciplinary teams guide you from start to finish, ensuring every aspect works together to create a unified and robust experience.

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We use re-usable assets

With our reusable assets, such as the CIAM API, customer support interface, data migration engine and data import/export module, we deliver complementary services and features that extend your CIAM ecosystem without compromising the core authentication and authorisation processes.

 

Enough about us,
let’s talk about you

Let us know what we can do for you? We are ready to listen to ensure you stay ahead of change!
Armin_1
Armin_1

Armin Van de Vloet
Business Development Manager CIAM

Discover our other expertise

Let us aid you across all these fields

Applications

Applications

Develop new digital solutions and improve application quality, security and integration.

Building

Business & IT architcture

Go for seamless integration and optimised performance by optimising your business and IT architecture.

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Cloud & platform engineering

Tailor your platforms and cloud solutions to your business needs.

Database

Data & AI

Unlock the value of your data, create data products and become a data-driven organisation.

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Digital talent & organisation

Empower your employees to thrive in an everchanging digital world.

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Digital Strategy & innovation

Define your digital strategy, translate it into actions and discover new business opportunities.

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Hyperautomation

Boost productivity by automate your documents flows and processes with the help of AI.

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Software quality

Develop products with guaranteed quality faster and with less costs, by fostering a quality mindset.