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Whitepaper CIAM
From login to loyalty: powering a seamless & secure customer experience with customer identity & access management (CIAM)
Download our WhitepaperWhat is Okta?
Okta is an enterprise-grade identity management service that connects any person with any application on any device. With Okta, you can manage any employee's access to any application or device. Okta runs on a secure, reliable, extensively audited cloud platform, which integrates deeply with on-premises applications, directories, and identity management systems.
Key features of Okta
What features is OKTA offering that makes it an ideal CIAM solution?
Universal login
You can customise your login box, from your background to language localisation, all without writing new code. You can give customers the choice to use their social logins or go passwordless.
Progressive profiling
Progressive profiling allows for faster sign-ups and insightful data collection, and let’s you build custom identity flows that address your unique requirements.
Bot detection and attack protection
Implement machine learning to quickly identify any threat signals and mitigate a range of attacks with features such as Bot Detection, Breached Password Detection, and Suspicious IP Throttling.
Adaptive MFA
Adaptive multi-factor authentication provides intelligent access that fits your business needs while adapting to customers’ login behaviours.
Integration with other software suites
Use pre-built integrations with commonly used Enterprise Identity Systems to streamline your IT environment and give users an optimised experience.
Simplified onboarding
Customise authentication and authorisation workflows for your (B2B) customers at scale.
Advantages of Okta
OKTA offers several advantages for your organisation. We highlight the most important ones to give you a good idea of what OKTA might be able to do for you
Increased revenue & lower costs
Create secure and optimised digital experiences that help you improve customer acquisition and retention. At the same time, streamline user account management to save you time and money.
Valuable customer data
Collect higher quality customer data for your teams to use without the added friction for your teams or end-users.
Improved fraud prevention
Protect your revenue and your data, and provide a more secure experience for your customers.
Developer efficiency
Reduce implementation times and keep iterating with extensibility capabilities. Free up your development team’s time so they can focus on innovating.
Optimised security
Microsoft Fabric provides robust security measures to protect your data and applications. It incorporates features such as identity and access management, data encryption, threat detection, and compliance management, all aimed at safeguarding your sensitive information.
Simplified IT administration
Integrate user administration and access control features to simplify user account provisioning and management.
Why we believe in Okta
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Faster decision-making: discover new opportunities, trends and potential problems faster and take more informed decisions.
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Improved agility: respond to market changes quickly and adjust
your strategies and operations dynamically. -
Enriched user experience: provide your customers a better experience based on the latest data insights.
- Increased self-service: autonomy to your business teams to use relevant data in a tool of choice.
- Increased efficiency: by streamlining access to data, your teams can start working on creating data value instead of data hunting.
- Reduced IT dependency: with self-service capabilities, you can free up IT resources for more complex tasks.
- Improved data access: consumers can better find appropriate data sets to use for their use cases.
- Better governance: clear data ownership increases transparency and enforces trust on data sets.
- Create value: data products can create new revenue streams, by monetizing data sets.
- Efficiency: by automating repetitive work, you can free up human resources for more complex tasks.
- Data quality: manual work is more error-prone than automated processes, which can lead to inaccuracies in data and data products.
- Scaling: as data processing volumes become higher, it will be easier to scale when you automate tasks.
How we help
Whether you are just thinking about starting with CIAM, are in the process of implementing it or have already implemented OKTA, we can offer added value.
Build an MVP
After an initial discovery phase, we can build and implement a minimal viable product (MVP) within 60 days.
Integration
A CIAM solution does not stand on its own: it must support your digital strategy and integrate seamlessly with other IT-solutions. Our multidisciplinary teams can support you from start to finish.
Support
CIAM does not end after the implementation of the platform. We provide ongoing support to adapt your CIAM solution to evolving business needs and industry demands.
We have done this before
Explore our client success stories as they share their real challenges and the practical solutions we developed together.
Find out more about our other partners
We are an independent services & solutions provider who can work with most technology platforms and solutions. But we do have strong partnerships with some of the biggest names in the business.