A new app for Q8's customers

Explore how Q8 enhanced customer engagement with a future-proof app.

This case was nominated for the UX-design awards.  

Challenge

Create an app that is future-proof and sustainable and can cater the needs of various customer segments, including electric, hybrid, and fossil fuel drivers, as well as customers who solely frequent Q8 shops.

Solution

Together with Q8 designers AE revamped and launched a completely new Q8 app, with a focus on user experience and smooth onboarding for existing and new Q8 customers.

The result

The app launched successfully, earning high ratings and facilitating a seamless transition for existing users while steadily attracting new ones.